Help Center and FAQs from the Piver Team

Symptoms: Messages not sending, notifications not received, or conversations not loading.

Solutions:

1. Check your internet connection and try resending the message.
2. Ensure notifications are enabled in “Account Settings” for message alerts.
3. Clear app cache or browser data to resolve loading issues.
4. Verify the recipient’s profile is active and not restricted.
5. Report persistent issues to info@mypiver.com, including screenshots if possible.