Help Center and FAQs from the Piver Team

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Troubleshooting Common Issues

Issue 1: Unable to Log In to Piver

Issue 1: Unable to Log In to Piver

  • Symptoms: Error messages like “Invalid credentials,” or forgotten password.

  • Solutions:

    1. Verify your email and password are correct. Use the “Forgot Password” link on the login screen to reset your password via email or phone.
    2. Clear your browser cache or app data (on iOS/Android) and try logging in again.
    3. Ensure you’re using the latest version of the Piver app or a supported browser (e.g., Chrome, Safari).
    4. If the issue persists, contact support at info@mypiver.com with your account details and a description of the error.

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