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Troubleshooting Common Issues

Issue 7: App or Website Not Loading

Issue 7: App or Website Not Loading

  • Symptoms: App crashes, website fails to load, or features are unresponsive.

  • Solutions:

    1. Update the Piver app to the latest version from the iOS App Store or Google Play Store.
    2. For website issues, try a different browser or clear your browser cache.
    3. Check your device’s storage and memory, as low resources may affect performance.
    4. Restart your device and relaunch the app or website.
    5. If the problem persists, contact support at info@mypiver.com with details about your device and the issue.

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