Help Center and FAQs from the Piver Team

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Using Piver’s Messaging System

Step 2: Start a New Conversation

Step 2: Start a New Conversation

  1. To contact a specific user:

    • From the “Marketplace” section, select a shipment capacity listing, consignment listing or import packet listing and click “Message” next to the relevant user’s profile (e.g., consignor, freight forwarder, or customs broker).

  2. Compose your message, clearly stating the purpose (e.g., discussing a shipment, requesting documentation, or negotiating a quote).

  3. Send the message, which will appear in the recipient’s inbox and yours for tracking.

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