Step 3: Manage Conversations
- View Messages: Your inbox organizes conversations by user and shipment, showing the most recent messages first.
- Reply to Messages: Click on a conversation to view the message thread and respond directly. Messages are timestamped for clarity.
- Attach Files: Share relevant documents (e.g., invoices, packing lists, or customs forms) by using the attachment feature in the message composer. Ensure files meet Piver’s size and format requirements.