Help Center and FAQs from the Piver Team

All Collections
Making and Receiving Payments on Piver

Step 2: Receiving Payments as a Freight Forwarder or Customs Broker

Step 2: Receiving Payments as a Freight Forwarder or Customs Broker

  1. Once a consignor accepts your quote and completes payment, you’ll receive a notification via the app and email.
  2. Check the “Subscription and Payment” section to confirm the payment has been received in your Piver account.
  3. Funds are held securely in Piver’s escrow system until the shipment is processed (e.g., customs cleared or delivered, depending on your role).
  4. After completing your services (e.g., updating the shipment status to “Delivered” or “Customs Cleared”), funds are released to your linked bank account or payment service.
  5. Monitor the “Subscription and Payment” section for payment status updates and transaction records.

Related Articles