Help Center and FAQs from the Piver Team

1. Enter Import Packet Details for Consignees

Provide accurate and detailed information to attract suitable bids from customs brokers:

• Cargo Type: Specify the type of cargo (e.g. Full container Load (FCL) or Less than Container Load (LCL)).

• Container Details for FCL:

  1. Enter the container type, size, weight and give a brief description of the commodity.
  2. Attach images and documents for the import packet. (Required documents include Invoice, Packing list and Bill of Lading).
  3. Click next or save.
  4. Add additional container or proceed from the pop up shown.

• Package Details for LCL:

  1. Select the package type, quantity, weight and give a brief description of the commodity.
  2. Attach images and documents for the import packet. (Required documents include Invoice, Packing list and Bill of Lading).
  3. Click next or save. Add additional package or proceed from the pop up shown.

• Import Packet Logistics: Input the service type, mode of receipt (pickup and dropoff delivery locations (city, country, or specific addresses)), Origin Country, Preferred delivery dates, Port of discharge and additional notes.

• Special Instructions/Additional Notes: Add details like handling requirements (e.g., fragile, hazardous materials) or specific equipment needed (e.g., refrigerated container).

2. Make Your Listing Visible

• Click “Post Import Packet to Marketplace” to publish your listing.
• You’ll receive a confirmation, and the shipment will appear in the marketplace for customs brokers to bid on.